Product Support
Welcome to our Product Support Section. Here you can find instructions for product usages, guidelines for growbags, and answers to some frequently asked questions (below).
Can't find what you're looking for?
We're here to provide advice and growing tips for our customers. Feel free to contact our professional staff and horticulturists with any questions you have.
Frequently Asked Questions
How Is Coir Shipped?
Coir is shipped either in a 40Ã container or shipped by pallet loads. In a 40Ã container it can be free stacked, or pallet loaded inside the container. When shipped by pallet, each pallet is shrink wrapped and banded for safe delivery. Smaller orders are shipped via UPS ground.
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What Is Delivey Time?
Delivery times vary depending upon your location, and other factors. Pallet orders usually take anywhere from the next day to a week, or even more. This depends on the availability of trucks to your area. Container orders usually require a minimum of 10 weeks lead time, but can increase during busy times.
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How Do I Expand My Coir?
Coir only needs water to expand. Simply add the specified amount of water to your Coir and let it stand to begin the expansion process. Breaking apart the material with a shovel or stick will help to speed up the process. If too much water is added, simply drain the excess water after the Coir is expanded. For faster expansion use warm water.
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How Do I Order Coir?
You can order Coir wholesale by simply calling or emailing us
For smaller retail orders, simply order from our online store here.